cBank onLine—Business

Important Notice:

As part of our ongoing security and enhancement efforts, we will be moving to a new URL address for cBank onLine.  Effective August 3, 2016 after 6:00 a.m. PT the URL will be updated to https://secure.cbank.com/CommunityBankOnline_41/uux.aspx.

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Community Bank’s online banking platform, “cBank onLine,” makes handling your finances convenient, secure, fast and efficient. We offer customized online banking profiles to suit your specific needs and features to simplify your life. With cBank onLine you gain access to an elite activity reporting system, sophisticated security features, e-statement enrollment, mobile banking and the ability to add services as your business needs change.

With cBank onLine you will have access to current balances, account transfers, bill payments, transaction history, ACH payroll, ACH collections and more at your fingertips—in or out of the office. Everything you want in an online tool available 24 hours a day, seven days a week and the peace of mind to know that industry-standard security protects every account transaction. At Community Bank we understand that business needs vary; cBank onLine is customized to suit company needs and can enhance as needs change. Please contact your Relationship Manager or Business Center to obtain more information and enrollment forms.

Enroll today for cBank onLine; here are just some of the features that will benefit your business:

Our first concern is your security, so we make sure your designated company administrator has complete control over who can access your account information and what activities they can perform. Administrators can establish the following:

  • Add or Delete Company Users
  • Establish User Account Access
  • Establish User Limits

Our online Cash Management services act as part of your accounting department, providing “REAL-TIME” detailed information you can use. You’ll enjoy instant access to the following (available for checking, savings, time deposits, loans and lines of credit):

  • Account Overview and Details
  • Quick Function Icon
  • Account History & Statements
  • View Pending Transactions
  • Data Export Functions
  • Help Screen Navigation

Our business partners have access to the following customized features:

  • Wire Transfers
  • Tax Payments
  • Payroll/Direct Deposits
  • ACH Origination
  • Bill Payments

Conveniently access and submit the following:

  • Bill Payments
  • Secure Messaging to the Bank
  • Address Changes
  • Stop Payments

You may utilize Preferences to enable many features including account and security alerts, which give you peace of mind by notifying you when changes are made to your account. When you set up account alerts and reminders, we’ll send you an email or text message with the information that is important to you—like when your balance is running low. Banking on-the-go has never been easier; enroll for Mobile Banking through this feature. Below are some of the available features.

You can be assured that access to your online business account is secure because we use the latest industry-standard security measures available.

Here are just a few examples:

  • Log-in Protections
  • Forgotten Password Reset Option
  • Data Encryption
  • Automatic Time-Out
  • Security Token Devices
  • Dual Authorization
  • Computer Registration
  • Security Alerts

As with most online applications, connectivity, user hardware, browser support and integration are critical to providing the best user experience. We work hard to make sure that the most popular systems represent cBank onLine properly and securely. Below is a summary of recommended hardware and browsers.

Recommended Minimum User Hardware and Connection:

  • Standard PC or Mac (Pentium IV/1 GHz processor or higher/500 Mb RAM or greater)
  • Microsoft® Windows XP SP3/Vista SP2/7/8 or Mac OS-X
  • Cable, DSL or ISDN Internet connection (dial-up supported for basic consumer users only)*
  • Supported browser for consumer and commercial users
  • Available browser updates applied for improved security and greater anti-virus and spyware protection
  • A valid email address and telephone number

*Note: Satellite cable connections often have difficulty supporting encrypted (HTTPS) applications. Because Q2online is HTTPS encrypted for the safety of your financial information, some satellite cable connections may exhibit slow response.

Note from Microsoft: Support for Windows XP with Service Pack 2 (SP2): July 13, 2010! End users should upgrade to Windows XP with Service Pack 3 (SP3) or to a later OS version.

The following browsers have been identified as providing reliable user experience for Q2 onLine. Some of these browsers may show minor behavioral or cosmetic differences for Q2 onLine, but generally support the use of the consumer and commercial banking application and functionality. It is always recommended to use the latest supported browser version available from the provider.

We expect (but cannot guarantee) that release 3.5.0 works with previous versions of the browsers listed.  We also expect (but cannot guarantee) that previous versions of Q2onLine work with the browsers listed.  If not, we may provide fixes on a case-by-case basis, depending on the severity of the issue.  To promote compatibility, on-premise Fls should be up to date on all Q2-indicated patches.

Browser Current Version Download
Browsers on Microsoft Operating Systems
Microsoft Internet Explorer® on Windows 7 10.x Click Here
Microsoft Internet Explorer on   Windows 8 10.x Click Here
Firefox® on Windows 7 and 8 22 Click Here
ChromeTM on Windows 7 and 8 27 Click Here
     
Browsers on Mac Operating Systems
Firefox 21 Click Here
Safari 5.1.x/6.x Click Here
Chrome 27 Click Here